Privacy Policy

Effective date: 5th June 2025

At Kind Mind IOM, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.

Who We Are

Kind Mind IOM is a CBT therapy service based in the Isle of Man. We provide both face-to-face and remote therapy sessions.
Website: www.kindmindiom.com
Email: kindmindiom@gmail.com

What Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Information you share via contact forms, email, or booking enquiries
Website usage data (e.g., cookies, analytics)

How We Use Your Information

We use your personal information to:

Respond to your enquiries
Provide therapy services
Manage appointments or consultations
Improve our website and services
Comply with legal and regulatory obligations

We will never sell or rent your personal data to third parties.

How Your Data Is Stored

Your data is stored securely on platforms such as:

Wix (our website provider)
Encrypted professional email accounts
Practice management or scheduling software, where applicable

We take reasonable steps to protect your data and limit access to authorised personnel only.

Cookies and Website Tracking

We use cookies and similar technologies to understand how visitors use our site. These help us improve user experience and marketing efforts.

You can disable cookies through your browser settings if you prefer not to share this data.

Third-Party Services

We may use trusted third-party tools such as:

Wix (website host)
Google Analytics (website usage tracking)
Google Ads (if applicable)

These providers may collect data in accordance with their own privacy policies.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent for data processing
File a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this policy or your data, contact:

Kind Mind IOM
Email: kindmindiom@gmail.com
Website: www.kindmindiom.com

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.